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Product Care & Storage Guide

Q1: How to Clean & Store Down Jackets


Cleaning Methods


  • Hand Washing (Recommended): This is the best way to maintain quality.

    • Use a neutral detergent (e.g., crystal soap) or a specialized down cleaner on stained areas and scrub gently.

    • Soak in clean water for 5–10 minutes.

    • After rinsing, place in a laundry bag and spin-dry at low speed, or hang to air dry immediately.

  • Machine Washing: Ensure all zippers and buttons are fastened. Use a laundry bag and select a low-speed wash/spin cycle. Do not spin-dry for too long.

  • Note: Improper washing can damage the natural down fibers and reduce warmth.



Storage Methods


  • Hanging: This maintains the "loft" (fluffiness) and ensures better warmth. Avoid using compression bags for long-term storage.

  • Dryness is Key: Ensure the jacket is completely dry before storing to prevent mold.



Q2: How to Clean & Store Waterproof Jackets

Cleaning Methods

  • Hand Washing (Recommended): Do not use a washing machine.

  • Use a neutral detergent and a soft-bristled brush (a toothbrush works well) to scrub dirty spots. Soak for 5–10 minutes, then rinse thoroughly.

  • Drying: Hang in a cool, ventilated area or under gentle sunlight. Avoid direct, harsh exposure to the sun.

  • Precautions: * Do not wring forcefully or soak for more than 15 minutes, as this damages the technical coating.

  • Dry cleaning is not recommended. If using a professional service, inform them the fabric is waterproof.


Storage Methods


  • Hanging: Best for maintaining the jacket's functionality and lifespan. Avoid long-term storage in stuff sacks.

  • Condition: Must be cleaned and thoroughly dried before storage to prevent mildew.



Q3: How to Clean & Store Down Sleeping Bags


Cleaning Methods


  • Use a neutral detergent and a brush for spot cleaning, then air dry.

  • Moisture Maintenance: Down naturally absorbs and releases moisture. Sun-dry or use a dehumidifier 1–2 times a month for 1–2 hours.

  • Sunning: Pat gently to remove dust; do not hit the bag with force.

  • Indoor Care: If sun-drying isn't possible, use a dehumidifier or air conditioner to remove moisture.


Storage Methods


  • Ventilation: For long-term storage, spread the sleeping bag out occasionally to let it breathe; this extends its lifespan.

  • Ensure it is completely clean and dry before storing to avoid mold.



Q4: How to Clean & Maintain Down Duvets & Pillows


Cleaning Methods

  • Use a neutral detergent and a brush for spot cleaning, then air dry.

  • Sun-drying: 1–2 times a month for 1–2 hours. Keep the duvet/pillow cover on while sunning and pat gently.

  • Indoor Care: Use a dehumidifier if outdoor drying is unavailable.


Maintenance & Storage


  • Daily Care: Before bed, shake or pat the bedding to help the down expand and regain elasticity. After waking up, lay it flat to allow moisture to evaporate.

  • Fixing Clumps: If the down clumps after spot cleaning, manually pull the clumps apart, lay flat, and sun-dry.

  • Seasonal Storage: Ensure it is perfectly dry before storing in a breathable storage bag. Never use vacuum-sealed bags.

  • Odor Prevention: If down retains too much moisture, it may develop an odor. Regular sun-drying is essential to keep it fresh.